Frequently asked questions

How do I order?


SureLock works through Amazon to provide a secure and simple shopping experience. To order, simply go to our products page and click the 'Buy on Amazon' button. You will be redirected to our Amazon Store page.




Payment and Shipping


Payment is securely handled through the Amazon Marketplace. Shipping prices are listed on the Amazon webpage. Because we are an Amazon FBA seller, Amazon Prime members don't need to pay any shipping costs for regular delivery services. This can save you quite a bit of money! ​​




Refunds


SureLock offers 100% money-back refunds on all of our products through Amazon. If you are not completely satisfied with our product, or just decide it's not for you, simply contact Amazon. Alternatively, you can contact us on the 'Contact' page of this website and we can provide a refund ourselves. Your money will be transferred back to the credit or debit card with which you made your purchase.





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