Terms & conditions

Welcome to the official website of SureLock. By accessing or using this website (the “Site”), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use this Site.

1. Nature of the Site

This Site is for informational and promotional purposes only. We provide details about SureLock products, including TSA-approved cable locks, padlocks, and key locks. This Site does not offer direct e-commerce functionality, and no transactions or purchases can be made directly through this Site.

2. Intellectual Property

All content on this Site, including but not limited to the SureLock logo, product images, text, graphics, and design excellence award badges, is the property of SureLock and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content for commercial purposes without our express written consent.

3. Accuracy of Information

While we strive to provide the most accurate and up-to-date information regarding our products (such as the Open Alert Indicator, Zinc Alloy specifications, and dimensions), SureLock does not warrant that product descriptions or other content are error-free, complete, or current.

4. Third-Party Links & Authorized Retailers

For the convenience of our users, this Site may contain links to third-party platforms where SureLock products are available for purchase (e.g., Amazon or other authorized retailers).

5. Limitation of Liability

SureLock and its team shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your access to, or use of, this Site. The information is provided on an “as-is” and “as-available” basis.

6. User Conduct

Users are prohibited from:

7. Product Warranty & Service

Information regarding our Lifetime Service or product warranties provided on this Site is subject to the specific warranty terms included with your physical product purchase or as stated by our authorized customer service team.

8. Changes to Terms

SureLock reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: